Privacy Policy

Heirloom Business Systems — Last Updated: August 9, 2026

This Privacy Policy describes how Heirloom Business Systems (“we,” “us,” or “our”) collects, uses, and protects information from visitors to heirloomautomations.com and individuals who contact us or engage our services.

1. Information We Collect

Information You Provide: Your name, business name, email address, phone number (including mobile if provided), type of business, and any information included in your messages or form submissions.

Information Collected Automatically: IP address, browser type, pages visited, time on site, and referring URLs through standard web analytics.

2. How We Collect Information

We collect information when you fill out a form on our website, book an appointment or strategy call, contact us by phone or email, or provide opt-in consent for text message communications.

3. How We Use Your Information

We use your information to respond to inquiries, schedule and manage appointments, send reminders and follow-up messages, deliver services you have requested, and improve our website and business operations.

4. SMS and Mobile Communications

If you provide your mobile phone number and opt in to receive text messages from Heirloom Business Systems, we may send you appointment reminders, follow-up messages related to your inquiry, and service information relevant to your engagement with us.

  • Message frequency will vary based on your activity with us.
  • Message and data rates may apply.
  • To opt out at any time, reply STOP to any message.
  • For help, reply HELP or contact us at [email protected].

Mobile opt-in information and SMS consent are not sold, rented, shared, or transferred to any third parties or affiliates for their own marketing or promotional purposes under any circumstances.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve the user experience and analyze site traffic. You may disable cookies in your browser settings, which may affect some website functionality.

6. Third-Party Service Providers

We may share your information with trusted third-party providers who help us operate our website, scheduling systems, and communication tools. These providers are bound by confidentiality agreements and are not permitted to use your data for their own marketing purposes.

7. Data Protection

We take reasonable administrative and technical steps to protect your information from unauthorized access, disclosure, alteration, or destruction.

8. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by applicable law.

9. Your Rights

You may contact us at any time to request access to the information we hold about you, correct inaccurate information, request deletion of your information, or opt out of marketing communications.

10. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page with a revised date. Continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Heirloom Business Systems

Detroit, Michigan

Email: [email protected]

Phone: (313) 757-5027

Website: heirloomautomations.com